Starting this Friday June 4th, we will return to our pre-covid closing time of 10 PM. All customers need to be checked in by 9:45 PM so that we may have you out the door by closing time. We look forward to seeing all the night owls again!
When it’s time, it’s time. We have discussed a remodel of the flagship Trenchtown storefront for years. There has always been an excuse to put it off. “420 is coming up, it will be too busy.” “Summer travel season is upon us.” “Nobody wants to deal with this during the holidays, right?
But this year is different. If there ever was a time to challenge existing norms and processes, it is 2020. We finally pulled the trigger. We submitted our plans to the City & County of Denver/State of Colorado in March. While it seemed we were last in line behind the many restaurants that needed emergency outdoor dining submittals approved, our time eventually came and our plan was signed off.
The plan looked quite different pre-covid vs. post-covid. Walls had to come down. Hallways needed to go. Busy waiting rooms, goodbye. And we pledged to never shut down during the process, and while complicated, we have kept our promise. The entire floor plan is open and it has never felt so good to have so much space.
What can you expect in the future? Other than a total makeover cosmetically, you can expect large digital menus for easier ordering and product ideas. You can expect more point of sales for both medical and recreational. You can expect more education and FAQ’s answered for you. You will see branded spaces from our most coveted vendors. And maybe even a self check-out area if the technology and regulation allow for it.
We have already implemented online ordering and faster customer pick-ups. With a completely new point of sale system supplied by Flowhub and a slick online ordering system built by Dutchie, we have greatly improved the customer experience. We also have a text-based reservation system at check-in, so you can safely sit in your car if there happens to be a couple of people ahead you.
And don’t worry, the most important thing remains. Us. One of the last independently owned and operated cannabis companies in Colorado, going strong for 10 plus years. And the credit goes to you, all because people like you care to shop with a community that cares right back!
Some things change, some things stay the same. While this year has produced more jaw dropping moments for most, it’s nice to know that you can still get noticed for just doing some of the simple things right during challenging times.
Weedmaps has brought together the cannabis community since 2008, and Trenchtown has been along for the ride. While we may not be the biggest cannabis company out there, we pride ourselves in delivering top notch products and world class customer service for 10+ years.
We could not have done it without you. From the local community of faces that we see several times a week, to the countless messages that come in from out of state wondering how to get to our shop, it’s nice to know that there is still a home for independent cannabis shops and grows to thrive.
Thank you Weedmaps for the recognition and giving us the Best of Weedmaps Award for 2020. We promise to keep doing what we do best, growing and selling cannabis for the community.
-The Founders, Trenchtown Cannabis
By order of the Colorado Marijuana Enforcement Division, Trenchtown Cannabis is back serving our customers in the recreational lobby. Curbside pick-up is in the rear view mirror, at least for now.
While converting our sales floor to a fast food style drive thru was fun, we are all excited to have one piece of normalcy back in our lives.
We still are working on new e-commerce solutions for you, as there are some benefits to online orders that should come in the near future, mainly skipping wait times during peak hours. We will announce any changes that we make in next coming weeks.
Thanks as always for your continued patronage over the last 10 years and we wish you all blessings of health as we work through Corona times.
What is an essential business in Colorado? Well Grocery stores, hospitals, and CANNABIS! You will see some changes around Trenchtown to comply with the extreme social distancing guidelines, which allows for curbside delivery, online ordering, and use of our exterior parking lot as an easy drive through like experience. While this is a new process for us and there are many systems that we are designing on the fly, we look forward to delivering continued excellent customer service.
We are working on a better online ordering platform and hopefully payment fulfilment all online to make this process even more efficient. For now, you can go to our ONLINE MENU and pre-order, or you can just pull into our drive thru and order from one of our amazing curbside attendents. Please tell them what kind of flower, concentrates, and edibles you want and they will have it for you as quick as we can fill it!
We thank you for your patience and look forward to seeing your smiling faces in these eventful times.